One of the "Internet's foremost experts in Web usability" (according to Business Week) and the man who ranks number six on ZDNet's "The Web's Ten Most Influential People" calls for a change in policy to thwart Internet scams, saying, "User education is not the answer to security problems." Jakob Nielsen says a strategy relying on user education puts the burden on the wrong shoulders. The only real solution, according to Nielsen, is to make security a built-in feature of all computing elements.
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