Monday, February 07, 2005

Company backlash strikes gripe sites Company backlash strikes gripe sites By James McNair, The Cincinnati Enquirer Quick-tempered Americans really lose it when they've been had as consumers. Increasingly, they are taking out their anger on strongly worded Internet gripe sites. Take a look at www.MyVWLemon.com, which boasts 2,000 members and about 15,000 message board postings from Volkswagen buyers.Many such sites exist. But a growing number of consumers around the nation are eliciting an unexpected response from the companies they're assailing: lawsuits and legal threats. As companies find their names and logos besmirched on Web gripe sites, they unleash allegations ranging from trademark violations to defamation. 5:31:17 PM    comment []